Recovery claims handler Review

The job of my department is to recover costs form third party insurer's on subrogated claims. My job is to provide our customers with a world-class claims service by ensuring that their claims are assessed quickly, and if valid are settled in the shortest possible time I am responsible for a portfolio of non-fault claims and ensuring a full recovery of our costs whilst keeping our customer updated and maintaining expectations. I am responsible for collecting evidence to support our liability decision and compose outlay documents, so we can pursue a recovery of our losses. I am required to prepare files, so they are ready for legal proceedings to be issued by our appointed solicitor.

Working from spreadsheets Learned to use ICE Enhanced my power of persuasion

I have now been given a coach 3 months after starting which is not ideal when my deadline for the first exercise was within 2 months

Not very considering I am getting my coach 3 months down the line and a new tutor from the second module

I have been given a day off each week to study plus time for webinars. If required, I can work within other departments to get experience and evidence.

I am having a better understanding of insurance rules

There is a book club

Yes

The AA is an employer that is always looking to help employees to develop and takes it's employees welfare very seriously.

Don't be scared to apply even if you do not have a lot if insurance experience.