Performance leader Review

by The AA

Rating

8.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • My job is a performance leader, and is split between running a team of 20 patrols and attending broken down vehicles as a AA patrol.me leadership duties include 1-2-1 with patrols, managing absence, booking annual leave, dealing with complaints and claims.

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • i have learnt different modules on conflict ,time management, emotional intelligence, problem solving , communication.

    9/10
  • 3. To what extent do you enjoy your programme?

    • it can be quite demanding getting work done on time due to work load.

    7/10
  • 4. How well organised/structured is your programme?

    • its very good now

    8/10
  • 5. How much support do you receive from your employer?

    • my employer is very good

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • we get a lot of support

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • it does help in certain parts of my job, it has helped my confidence grow

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • yes we do organise out of work activities

    8/10
  • 9a. Would you recommend The AA to a friend?

    • Yes

  • 9b. Why?

    • great company to work for, they have looked after me for 24 years .great pay, great opportunities to further your career

  • 10. What tips or advice would you give to others applying to The AA?

    • just be your self and show what you can bring to the team.

Details

Level 3 Apprenticeship

Automotive Engineering

Oldbury, West Midlands

March 2024

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