• 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Broker Support Role New Business technical processing Renewals processing Mid-term adjustment processing MRC slip creations PPL submissions


  • 2. Have you learnt any new skills or developed existing skills?
  • Yes. I had no idea what commercial insurance entailed and over the past year and a half I have learnt pretty much everything to support a Broker in placing new/reoccurring business.


  • 3. To what extent do you enjoy your programme?
  • I enjoy the programme. I like the challenge of learning hands on in an office and then learning a qualification too at the same time. It gives me that balance.


  • 4. How well organised/structured is your programme?
  • My programme is well structured with organised deadlines.


  • 5. How much support do you receive from your employer?
  • A lot. I receive 20% off-the-job and if things are quiet, I can prioritise my apprenticeship. Senior members also help me revise.


  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Lots. I have regular catch-ups with my training coach and he provides me with continuous support and guidance.


  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Very well. The Cert/DIP CII provides the foundation knowledge required to work in any insurance role!


  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Young Professionals Network. Gender Equality Group. Inclusion and Diversity Network. Netball team. Mental Health First Aid Champion


  • 9a. Would you recommend WTW to a friend?
  • Yes

  • 9b. Why?
  • WTW not only provides you with the career progression but they support you along the way. The people you meet at WTW can be friends for life and the overall culture it aware of modern dilemmas.

  • 10. What tips or advice would you give to others applying to WTW?
  • Dont spend too much time trying to come across as perfect. Be yourself. Youll get much further in your career being as real as possible.


Level 3 Apprenticeship

Insurance & Risk Management

London, UK

February 2024

View More Reviews
Recruiting? See how we can help you