Rating

8.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Assisting the general manager with the day to day running of the business, training FOH and both team, maximising profit whilst still keeping legal and safe.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Time management skills, people management skills, motivational skills, organisational skills, and social skills outside of the business ie community and work related events.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I enjoyed my programme until the spoken exam, would have much preferred this to be in person or offered an alternative (anxiety/autism), would have also preferred in person visits or at least the same tutor as I had 0 in person on my level 3 and had 4 different tutors.

    7/10

  • 4. How well organised/structured is your programme?
  • Previous level 2 was great and well organised, this level 3 was less so due to poor communication/having tutors changed so often.

    8/10

  • 5. How much support do you receive from your employer?
  • had little to begin with due to a GM that wasn't fully present so I felt very much on my own with it, but after a short hold my new GM convinced me to finish the level 3 and offered lots of support from then on

    7/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Mostly enough, they allowed me a break when I had some personal issues combined with the work issues, but again, lots of new tutors meant I never got fully comfortable enough to call them for extra help like my previous one.

    9/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I don't think it helps me in my current role - very similar to the mable training modules we have to do, but hopefully will set me up for further education and progression

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • 1 staff do a year?

    7/10

  • 9a. Would you recommend Mitchells & Butlers to a friend?
  • Yes


  • 9b. Why?
  • Know it's somewhere you can progress especially from a background like mine, love that there's a safety culture unlike previous chains I've worked for


  • 10. What tips or advice would you give to others applying to Mitchells & Butlers?
  • Bring your personality to work


Details

Level 3 Apprenticeship

Bar and Waiting

Bolton, Greater Manchester

February 2024


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