Showrooms advisor Review

I work on the kitchen, bathroom, bedroom department. Climbing my way up the ladder and looking for opportunities for growth and development. I sit with customers looking at designing and ordering there dream space. I deal with complaints, personal data, orders, stock, and all other aspects of a traditional retail environment.

In terms of skills I have developed a deeper understanding on our NPS score and how that effects the running of a company. I learnt a lot about training others, giving and receiving feedback. Personal development and colleagues development. I grew in confidence and reinforced a lot of knowledge I previously had.

I enjoyed the coursework style of learning being able to complete the training as and when I liked it. working with other around me to investigate and question manager and other leaders that already do the job. I enjoyed the flexible nature of the course being able to select which module to complete based on my schedule of works.

It's a well structured program but not over structured that its ridged and inflexible. It has an element of self guided learning and selecting an area of learning dependant on the colleagues needs. for example in the customer service project I looked at the NPS score what they says about the store and its customer service and how it can be developed.

I got some support from some managers and colleagues in store as and when needed during the apprenticeship. learning from them. mostly me asking them the odd questions or understanding checking. Some of my colleagues would allow me to try some managerial training presenting them feedback and managing work loads.

Lots of support [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] was fantastic always honest and always pushed me to be more confident in my self and my work as it was highlighted very early on that my confidence was low. She She would help me through my work when I was stuck on the wording of some of the questions and took me through each step very clearly. She help me advocate for my self! Thank you [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions]

Yes absolutely. the knowledge has been useful but I must say the personal development has been the biggest benefit to me and has defiantly help me perform better in my role. It has helped me analyse and internally evaluate the interactions I have with managers around me and has enabled me to continue to learn and grow through these interactions.

Yes. I work as a store forum rep. speaking to staff and helping to improve the work environment. I also do this on a regional level speaking to coordinating with other reps in my regions and taking there questions through to a company level improve work life for all in B&Q.

Yes

The environment created is lovely. There is a great opportunity for growth and personal development. The company does actually and genuinely care for its staff and teams. You can move around the company and develop new skills all the time. Its a company that feels more like it's a family.

Be curious and investigate and ask questions. use the people and knowledge around you. Have fun with it. there will be points that it pushes you but if you don't push and grow what's the point. the Graduation at the end is a great day and lovely celebration.