Rating

9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Working within the digital team to ensure all products are on the website and support with the launch of new fulfilment centres and project work as a supply specialist.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes, I have learnt more about projects and being involved with cross functional meetings and engaging with stakeholders as well as technical skills such as Power BI.

    8/10

  • 3. To what extent do you enjoy your programme?
  • I very much enjoy the programme as it has given me the opportunity to start learning again as well as improve my networking within my business as I speak to more people. Also I am learning new skills that will help me with my career.

    9/10

  • 4. How well organised/structured is your programme?
  • My program uses an online portal which is really useful to track my progress as well as know when I am overdue, there are structured progress reviews and webinars to help keep it organised and on track.

    10/10

  • 5. How much support do you receive from your employer?
  • My employer is a great support, I have a weekly meeting with my manager as well as the ability to work shadow different colleagues. I am given the time to do my work on my apprenticeships without too much pressure.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I have not had too much experience with the training provider as I am only few months in, but I have been given good and quick feedback to any work I have completed and they have always been helpful if I have any questions.

    9/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • The qualification helps me to develop my skill set as I have a better understanding of how the business works as well as how this interacts with my daily job.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • I do not get involved in any work extra curricular activities as I am hybrid working and based around 30 miles from the office.

    6/10

  • 9a. Would you recommend B&Q to a friend?
  • Yes


  • 9b. Why?
  • There are great benefits for employees and they are a fair payer in a lot of roles. There is a strong sense of community and you feel like you are valued as an employee.


  • 10. What tips or advice would you give to others applying to B&Q?
  • I would recommend they do the research on the role and understand what they can bring to it, as the responsibilities in some B&Q jobs differ from other companies.


Details

Higher Level Apprenticeship

Customer Service

Eastleigh, Hampshire

February 2023


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