Finance and Administration Assistant Review

by Right at Home

Rating

7.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

- Client invoicing and CareGiver payroll - Communication with CareGivers and Clients via email and post - general office duties

10/10

2. Have you learnt any new skills or developed existing skills?

I have gained confidence and communication skills throughout my apprenticeship. I struggled with these previously.

8/10

3. To what extent do you enjoy your programme?

Had a tough start but due to a change in tutor, it is much more enjoyable, and I am getting the work done now.

6/10

4. How well organised/structured is your programme?

Now it is very good. For the first few months of my apprenticeship it was difficult as there was no real structure. A change in tutor has fixed this.

7/10

5. How much support do you receive from your employer?

A lot. Any time I need help it is given, and free time is given to me to complete my work in office hours.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

My new tutor is great. Any time I am struggling I can email/call them and they will be on hand to help me right away.

8/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It is helping me gain new skills. Especially time management. Knowing I’ve got multiple things to do, it helps me manage my time and prioritise the more important tasks.

7/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

There is not extra-curricular activities but we do spend time together as an office group by going to the pub after work or out for a meal together.

7/10

9a. Would you recommend Right at Home to a friend?

Yes

9b. Why?

A business that cares about its employees and cares massively about the quality of care and support that is delivered.

10. What tips or advice would you give to others applying to Right at Home?

To just do it because they won’t regret it!