Assistant Branch Manager Review

I have to assist my manager and be able to take over the operation at any given point, I have to ensure my team are all compliant with all operational jobs throughout my branch. I have to keep an eye on all invoicing and also watch how our sales are going to ensure we all hit our KPI targets,

I have learnt how to ask better questions, this makes the conversation with staff and customer a lot easier. I have learnt about delegating tasks, i now know that i have people around me that are here to help and i do not have to take it all on my self.

It has given me a purpose behind my job, I felt before i started my programme i had no sense of direction, i needed to know how to manage people. How to act professional around colleagues and staff. With this programme it gave me the tools on how to use them against the programme.

At the beginning I really didn't think i would end this programme because i felt i had to do my own workload plus extra studying, but with the help of my coach they showed me the structure of the course worked and how i could break it down into small bite size snippets. This meant i could get through more work more efficiently .

Amazingly i was surprised that my Regional director actually got involved at one point when i was behind, He came in and gave me the time in the day to do my studying to ensure i passed. My team at work also gave me the time and resources to complete my course.

So much, you kind of need them there for the whole time your studying to ask questions etc, but they are so happy to help! they will help you through anything that covers in the course. My tutor was even happy to come in on her day to help me pass.

One Simple World yes! without my team around me helping me do exercises with them i wouldn't of got to the end of my course. Without my workshops and weekly updates i wouldn't be learnt the skills to make better in my roll as an assistant branch manager.

Unfortunately i didn't get chance to do much of this through my course. But since finishing i have now got the comms skills to go and arrange extra curricular activities, we as a branch are going to start out for dinner once a month. This is so we talk about our month i.e Sales, Big quote wins, issues.

Yes

I say yes because i have, I have my sister in sales with me! Im now seeing her grow into a better person with regarding mental health and all aspects of her life! i also think that the extra perks TP offer are amazing like the bike to work scheme.

What i would say is make sure you are 100% committed to embracing change. You need to be able to adapt to the customer. No day is the same, every new day creates a new adventure. Be prepared to work hard and make sure you are open minded about learning new skills.