Rating

9.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I take on the recruitment for Apprenticeships and Customer Service roles. I also support my colleagues with higher level roles. I also take on an administrative role. I take on admin for myself and support my colleagues with their admin as well. I am leading a project that I have started as part of my apprenticeship. I am also supporting on a project that we are implementing into the recruitment process.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt time management skills. I have developed my telephony skills. I have learnt about the recruitment process. I have learnt what a good CV looks likes and I have learnt how to screen CVs. I have taken online learning which includes modules such as GDPR. I am working towards a business administration level 3 apprenticeship.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy my work and I am keen to go to work everyday. I have a great team and I am happy to support my team in any way I can. I feel that my values match the companies values. I am also enjoying learning while working. It is helping me develop many skills at once. I am enjoying my role and cannot wait to continue learning and working.

    10/10

  • 4. How well organised/structured is your programme?
  • My programme is well organised and structured. I had an induction at the start of my apprenticeship with my manager and then the apprenticeship provider. As I have been working from home I appreciate the time they have out into making a structured programme that works. I receive support from my tutor at the apprenticeship provider and also my manager and colleagues. I have meetings to make sure everything is on track. I have time to complete my apprenticeship work as well as complete my day to day work duties.

    10/10

  • 5. How much support do you receive from your employer?
  • I receive lots of support from my team. I have regular calls with my manager and I also have support from my team as a whole. I am able to ask questions whenever I need to. Everyone is happy to help.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I have the necessary support my my apprenticeship provider. I have a skills coach that I have meetings with every 6 weeks. I also completed all my modules with a tutor, where I was able to ask questions.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I feel that my qualification helps me a lot. It has helped me to understand the ways that a business works, I was not aware of this before the apprenticeship as I had never had a full time role before. I am also more aware about how stakeholders which helps in the business. I have also developed my knowledge in other areas.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • As I joined the AA at the start of the pandemic there have not been many extra-curricular activities. However, I was able to attend our zoom Christmas party. I would like to attend more once everything opens up.

    7/10

  • 9a. Would you recommend The AA to a friend?
  • Yes


  • 9b. Why?
  • The AA is a great place to work. Everyone is very supportive and friendly. It is a great place to develop your skills.


  • 10. What tips or advice would you give to others applying to The AA?
  • When applying for the role make sure you CV shows your best skills and the skills that are most relevant to the role. Showcase your previous roles clearly. When at the interview stage try to be yourself. When asked questions try to relate all your answers to the question and mention the AA when possible.


Details

Level 3 Apprenticeship

Business Operations

Basingstoke

March 2021


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