Front of house team member Review

by Mitchells & Butlers

Best Apprenticeship Employer

Rating

8.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I take orders and serve customers food and drink.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have developed my communication and team leading skills as well as resolving guest complaints.

    10/10
  • 3. To what extent do you enjoy your programme?

    • I really enjoy it, it is informative and interactive and provides me with great knowledge.

    9/10
  • 4. How well organised/structured is your programme?

    • Very. It has a structure of things I need to learn and i am progressing nicely.

    10/10
  • 5. How much support do you receive from your employer?

    • My managers are excellent. I can go to them for anything and they sort me out.

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • My trainer is incredible, nothing is too much of a problem for him. He is always at the end of the line if I need help.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It makes me think about my actions and improves my performance.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • There is no extra curricular events.

    1/10
  • 9a. Would you recommend Mitchells & Butlers to a friend?

    • Yes

  • 9b. Why?

    • They care about their staff

  • 10. What tips or advice would you give to others applying to Mitchells & Butlers?

    • Be yourself. Be bubbly and don’t shy away from the opportunity

Details

Level 3 Apprenticeship

Hospitality Management

Welwyn Garden City

February 2021

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