Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My role of Junior Sous Chef involves helping to run the kitchen along side the head chef and sous chef, stepping in when required to deal With orders, invoices and generally run the kitchen if they are off. As well as these duties it is expected to work along side front of house ensuring a smooth service

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Throughout my apprenticeship I have been honing my knowledge that I have acquired over many years working in the industry. To go along with my prior knowledge I have also learnt new skills that, such as stock counts, and ordering which are all bespoke to the chain/brand of pub. Along side this I have been learning the financial side of the business which is something I’ve never done before.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I have really enjoyed my programme, I was originally suppose to be doing level 2, but was advised to move to level 3 due to my experience. I am glad I did as I thoroughly enjoying honing my knowledge and surprising myself with how much has actually sunk in over the years. I will say that tutor has also helped in this as he has made it fun to learn.

    10/10

  • 4. How well organised/structured is your programme?
  • My programme is very well and granites and structured. My tutor has been great at making sure I know in advance of each meeting what I am expected to to go through. Along with this he had also made it very clear what is expected of me as a learner.

    10/10

  • 5. How much support do you receive from your employer?
  • My employer has been great, I have the added advantage that where I work there 4 of us in the kitchen all doing different levels, from level 1 to level 4. This means that we have been able to bounce off of each other if there are aspects of our courses that we do not quite understand.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • The support I have had from my train provider has been great. I changed tutors half way through, I think this was mainly down to pandemic. My new tutor has been a lot More on the ball with regards to my learning journey and making sure I am ready for my end point assessment.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • With my self I think it has just given me more Confidence to deal with situations better. It’s just made me realise that yes I do know that, and I know how to deal with it. It’s also made me more Self aware about situations and what may possibly happen.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • With where I work there aren’t really any extra curricular activities to get involved with, The only thing we do is a fantasy football league.

    10/10

  • 9a. Would you recommend Mitchells & Butlers to a friend?
  • Yes


  • 9b. Why?
  • As well as a friendly atmosphere where everybody gets on with each other, it’s just a nice place to work. Yes we have our busy periods where it can get hectic but no one ever drops their levels, we all just plough on as one team to get through it. Also some of the perks can make a massive difference such as the dine with us discount


  • 10. What tips or advice would you give to others applying to Mitchells & Butlers?
  • When applying to Mitchell and butlers, just be yourself, be honest, open, also do your research not only into the company, but the pub you are applying for, as every pub is different, different clientele, one could be more food, the next down the road could be more drink sales.


Details

Level 3 Apprenticeship

Hospitality Management

Liverpool

February 2021


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