Rating

8.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • speaking to customers, dealing with account queries.

    6/10

  • 2. Have you learnt any new skills or developed existing skills?
  • yes, questioning skills, communication skills.

    10/10

  • 3. To what extent do you enjoy your programme?
  • some days are harder than others but I do enjoy the programme

    8/10

  • 4. How well organised/structured is your programme?
  • the programme is well organised. I have regular meetings each month with my ADC and I also get regular time slots to complete my apprenticeship work.

    10/10

  • 5. How much support do you receive from your employer?
  • I receive a lot of support from my employer. they make sure I get the time needed to complete my work and support me if I ever need anything

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I receive a lot of support from my training provider. they make sure I get the time needed to complete my work and support me if I ever need anything. I also get given all the work I need to complete in a timely manner. I have always got something to do.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • my qualification does help me perform better as I can log everything I have learned throughout my role and if I ever forget anything I can go back to what I have logged and find the information I need to help me.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • no

    1/10

  • 9a. Would you recommend Virgin Media O2 to a friend?
  • Yes


  • 9b. Why?
  • great company to work for, great benefits and great people to work with.


  • 10. What tips or advice would you give to others applying to Virgin Media O2?
  • research the company, make sure you know their values.


Details

Level 2 Apprenticeship

Information Technology

Stockton-on-Tees, UK

February 2020


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