Rating

8.5/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role is that of a Team Member. I deal mainly in food preparation, food handling and customer service. I work mainly in the Front and Middle areas of the restaurant, focusing on getting customers to complete our survey and meeting upgrades and sales targets. I also mentor new starters and train them in the basics of the restaurant.

10/10

2. Have you learnt any new skills or developed existing skills?

Learnt how to use a lot of Back of House systems that are usually reliant on a manager being around.

10/10

3. To what extent do you enjoy your programme?

Great programme with excellent communication from provider.

10/10

4. How well organised/structured is your programme?

10/10

5. How much support do you receive from your employer?

Support received to complete tasks when coming close to deadlines or when pressed but not given as willingly as those developing internally.

4/10

6. How much support do you receive from your training provider when working towards your qualifications?

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Not as many at a franchise level but definitely is with KFC itself

4/10

9a. Would you recommend KFC UK & I to a friend?

Yes

9b. Why?

Good manual job in which to develop soft skills

10. What tips or advice would you give to others applying to KFC UK & I?

Be confident and want to give your all