Customer Servcie Advisor Review

My role involves front line customer support, dealing with a range of different types of enquiries and a varity of different call types. It makes it great as every day is different

I ahve worked on my personal skills with dealing with customers and also handling conflict with customers. I have also learnt so much with how the business operates.

The programme is great, it is well laid out and structured however i fell there could be more direction on what we are meant to be doing. The structure and design are there but the implementation needs a little work to make it smoother

I feel very valued and appreicated as a BG employee

The structure is great, the design is there as said above. The 12 weeks structured development gave us all the tools weneeds to walk into BAU

We had 1 to 1 mentoring, floor walkers and received a more than adequete amount of support to mke us fully competent at front line support

As much as we needd is available for u to us.

My salary exceeds my living and out going cost which is great.

There is lots of opportunites for team activity and also for perosnal development into different parts of the business

Yes

It is an amazing company to work for and lots of opprtunites and wrk areas to develop and move into

To take every opportunity given and to turst themselves.