Smart Energy Expert Review

by Centrica

Best Apprenticeship Employer

Rating

8/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I'm a Smart Energy Expert which involves installing smart electric and gas meters into customers homes. Providing them with information on smart meters and giving energy saving advice.

8/10

2. Have you learnt any new skills or developed existing skills?

I have learnt many new skills and have developed existing ones. I have learnt about basic electrics and am gas safe which is a great opportunity. I have also developed my customer service skills.

10/10

3. To what extent do you enjoy your programme?

I have thoroughly enjoyed my program and would happily reccomend it to anyone thinking of applying. I know any apprentice with British gas is a good opportunity.

10/10

4. How valued do you feel by Centrica?

I feel very valued by British gas and feel as though I am given many opportunities to progress.

9/10

5. How well organised/structured is your programme?

I feel the structure of the program is very well structured but some parts in the academy can be a little slow. A lot of time sitting and waiting.

7/10

6a. How much support do you receive from your training provider?

I received a lot of support from my training provider and felt there was no question I couldn't ask and get an answer to.

8/10

6b. How much support do you receive from your employer?

I get a lot of support from my employer. My manager, coach and more experienced colleagues are always happy to help

10/10

7. How well does your salary/package meet your costs?

I feel the salary package is very well structured for an apprentice as it rises with your experience. But feel once signed off the wage is far below other meter operatives in other companies.

4/10

8. Are there many opportunities outside of work?

I have seen a few opportunities sinse I have worked for British gas for other departments and to further better myself.

6/10

9. Would you recommend Centrica to a friend?

Yes

9b. Why?

The apprentice wage is a generous wage and it is a shirt course so won't be long till on full salary. It's good to get electrical qualifications aswell as gas safe.

10. What tips or advice would you give to others applying to Centrica?

Be very observant and have a high attention to detail. Health and safety is priority in this job and there is no room for error.