Customer Service Consultant Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

8.7/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I WORK AS A CUSTOMER SERVICE CONSULTANT WHICH MEANS I WORK IN THE BANKING HALL AS WELL AS OPENING SAVINGS ACCOUNTS FOR CUSTOMERS.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I HAVE LEARNT MORE CUSTOMER SERVICE SKILLS

    9/10
  • 3. To what extent do you enjoy your programme?

    • 10/10
  • 4. How valued do you feel by Lloyds Banking Group?

    • 9/10
  • 5. How well organised/structured is your programme?

    • 8/10
  • 6a. How much support do you receive from your training provider?

    • 6/10
  • 6b. How much support do you receive from your employer?

    • 10/10
  • 7. How well does your salary/package meet your costs?

    • 9/10
  • 8. Are there many opportunities outside of work?

    • 7/10
  • 9. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • I FEEL ITS A GOOD BUISNESS TO WORK FOR AND FEEK VALUED

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • BE YOURSELF AND BELIEVE IN YOURSELF

Details

Level 2 Apprenticeship

Finance

South West

March 2017

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