Marsh McLennan profile

Mercer Marsh Benefits Consulting Delivery Academy Apprenticeship

by Marsh McLennan


Job Details

29th February 2024
Level 3 Apprenticeship
Business Operations, Finance, Customer Service, Management Consulting
Birmingham, Glasgow, Bristol, Manchester, Chichester

Mercer Marsh Benefits Consulting Delivery Academy Apprenticeship

Mercer is part of the Marsh McLennan family and at Mercer, we believe in building brighter futures. Together, we’re redefining the world of work, reshaping retirement, and investment outcomes, and unlocking real health and well-being.

Mercer Marsh Benefits (MMB) is the largest benefits consultancy in the UK and we work with clients to design the best benefits package for their employees.  MMB offer our clients a wide range of employee benefits consulting, brokerage and digital solutions, all of which are designed to improve the benefits experience for our client’s most valuable asset – their people.

The nature of the employee benefits industry is changing, and at MMB we are excited to be leading this change. MMB is looking for apprentices to join our Consulting Delivery Academy, providing a clear path to a career in consulting or management. If you want to tackle new challenges, develop a breadth of skills, be a part of a growing business and have fun at the same time, read on!

What can you expect?

  • 18 month programme to start in October 2023
  • Based in Birmingham, Bristol, Glasgow, Manchester, Chichester
  • Enrolment in a government approved Level 3 apprenticeship where you will be working towards the Certificate of Insurance (CII) qualification
  • The apprenticeship programme offers a combination of on-the-job learning, skills development, and a formal professional qualification. It focuses on consulting and analytical skills through real projects with real clients
  • You will spend 20% of your work time on your apprenticeship qualification whilst receiving professional exam support, as well as support from a buddy and your People Manager
  • Making an impact – we work with major organisations and our work impacts millions of people every day (it’s true, we’ve done the maths!)

What you will be rewarded with?

  • Competitive salary
  • Exposure to working with some of the best people in the industry
  • We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
  • Competitive Benefits Package including: 25 days annual leave, volunteering opportunities, up to 4 days of flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
  • We provide access to Employee Resource Groups that create supportive communities around various topics, including race & ethnicity, disabilities, and gender. These groups hold events to raise awareness and mark significant events in the calendar

We will rely on you to:

  • Provide administrative support to consulting teams and clients in accordance with MMB's internal processes
  • Prepare documentation and analyse data in response to client requests
  • Collaborate with internal and external stakeholders to deliver outstanding service to clients
  • Continuously develop and maintain technical knowledge to meet job requirements

What you need to have:

  • 96 UCAS points at A-Level or equivalent (B-TEC, T-LEVEL etc)
  • A 4 or above in GCSE Maths and English
  • Right to Work in the UK (we are unable to provide Visa sponsorship for this role)

What makes you stand out

  • The drive to deliver excellent customer service and ability to work in teams
  • Intellectual curiosity: seeking opportunities to develop new skills
  • Proficiency in Microsoft Office, data analysis, project management and presentation design
  • Excellent interpersonal, verbal, and written communication skills. “Soft” skills are sometimes the hardest skills of all, and we value these highly
  •  Ability to work under tight deadlines and adapt to changing client need
  • Strong organisational skills and a keen attention to detail

Our Application Process:

  • Apply by submitting your CV and completing a short questionnaire
  • If you meet our criteria, you will be asked to complete a Video Interview & Gamification tests
  • If successful, you will be invited to the final stage; an in-person or virtual Assessment Centre between March and April 2024
  • We are committed to providing reasonable adjustments during our recruitment process. If you need assistance during the process, please reach out to us. 

About Mercer

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

How to apply

To apply for this role and to find out more, please click on the apply button.

Applications may close before the deadline, so please apply early to avoid disappointment.

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