Integrated Commissioning Administration Level 3 Apprenticeship at Rochdale Council

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Integrated Commissioning Administration Level 3 Apprenticeship

Principal Duties

To learn to be responsible for providing efficient and effective administrative and/or customer service support to respond to service specific needs including:

  • Postal duties
  • Photocopying and collating documents
  • Taking telephone messages
  • Making telephone calls under direction
  • Inputting data onto computer systems
  • To learn how to produce accurate minutes
  • Using IT packages for word processing, spreadsheet and database applications.
  • Servicing meetings
  • Organising and servicing events
  • Dealing with customer requirements in a courteous and professional manner, taking advice from the supervisor when appropriate.

Secondary Duties

  • To participate in Council programmes of in-service training as a trainee and when required as a trainer facilitator
  • To attend training and work to achieve the agreed qualifications
  • To be familiar with a range of IT systems
  • To ensure the effective use of office equipment and machinery and to make use of such facilities
  • To assist when required in activities to promote and publicise apprenticeships within the Council
  • To adhere to RBCs Confidentiality Policy
  • To undertake such other duties and responsibilities of an equivalent nature as may be determined from time to time by the Service Head (or nominated representative) in consultation with the postholder (and if he/she so wishes, with his/her Trade Union representative).

Training to be provided

Level 3 Business Administrator apprenticeship standard, which includes:

  • Technical Certificate
  • Functional skills in English, maths, and ICT (if applicable)
  • End-Point Assessment (EPA)
  • Employee Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)
  • Pastoral Care Courses such as Safeguarding and Equality & Diversity
  • Off the job training

Desired skills

  • Ability to communicate clearly, both verbally and in writing
  • Ability to work as part of a team
  • Adaptable and flexible in approach
  • Committed to acquiring new skills relevant to the post and attendance on relevant training courses

Personal qualities

  • Evidence of a good standard of literacy
  • Good standard of ICT skills
  • Must have an interest in Health and Social Care

Desired qualifications

  • Have, or are expected to achieve, 5 GCSE’s grade A-C/ 4 – 9, or equivalent, including English and maths

Future prospects

  • Progression offered to the correct candidate upon completion

Things to consider

Interview date - Wednesday 18th March 2021 (Alternative dates are unavailable; if candidates are not available on this date then they need not apply). 

Start date - Monday 17th May 2021.

The Authority operates a Smoke Free Policy for all its employees and applies to any building and associated grounds within in the immediate vicinity of the building, which is wholly owned, leased or operated and occupied by Rochdale Borough Council.

Should you apply for 2 vacancies (maximum) we strongly encourage you to attend both interviews and declare this clearly. It will not count against you and all teams/panels will be aware.

Salary - £9000 per annum training allowance for the first 12 months and then national minimum wage for the remaining 6 months.

There may be some evening or early morning work to support members of the team.

RBC plan to start apprentices successful to this post in their May cohort intake and a supportive induction week will commence on your start date. Please note current covid-19 circumstances ensure processes are under constant review so health and safety and welfare all of is considered. This could result in alterations to dates or working environments.

About Rochdale Council

Rochdale council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.

How to apply

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