customer support Review

by Sunrise Medical

Rating

7.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I work within customer support, assisting customers I also handle the main mail box and live chat.

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Customer service skills, communication, team working, handling a mailbox

    8/10
  • 3. To what extent do you enjoy your programme?

    • 7/10
  • 4. How well organised/structured is your programme?

    • good organisation

    8/10
  • 5. How much support do you receive from your employer?

    • always have support when needed

    9/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • always have support

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • 5/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • no

    5/10
  • 9a. Would you recommend Sunrise Medical to a friend?

    • Yes

  • 9b. Why?

    • They are a great help, and have provided me all the help i need.

  • 10. What tips or advice would you give to others applying to Sunrise Medical?

    • none

Details

Level 3 Apprenticeship

Customer Service

Halesowen

March 2024

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