Manager of Commercial Performance Review

by The AA

Rating

9.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

The management and strategic planning for the commercial performance of road operations, retail parts, and other business units.

9/10

2. Have you learnt any new skills or developed existing skills?

Yes, I have used some of the models in the course to enhance business performance. Partway through the course, I moved from an operational to a commercial management role. The new theories and models helped me greatly improve commercial performance in my new area.

10/10

3. To what extent do you enjoy your programme?

My course ran through COVID-19, and it was a difficult time. The onsite learning at Cranfield was excellent, and the methods were enjoyable. Remote relearning was the best that was available at the time.

10/10

4. How well organised/structured is your programme?

The course itself, in terms of the syllabus, was very good. Sometimes the university (not the professors) appeared a little unorganised in planning times and locations.

8/10

5. How much support do you receive from your employer?

My employer was excellent and fully supported throughout the whole program.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

University professors and my tutor for the CMI were all excellent.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

As mentioned in previous questions, I can detail the monetary value that I contributed to the business due to my studies.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Yes, we regularly play football. We also encourage development, and I am currently mentoring one of my team members through the same course.

10/10

9a. Would you recommend The AA to a friend?

Yes

9b. Why?

I have been with The AA for over twenty years. During this time, I have had opportunities to develop my career and have gained several professional qualifications and a master's degree.

10. What tips or advice would you give to others applying to The AA?

It is a wonderful company with a very proud heritage. Its a company I am proud to say I work for.