Pension Administration Review

Completing tasks and processes, attend regular meetings and training sessions and overall providing a service to members of pension schemes that we administer. The tasks can diversify from simply updating and maintaining members database and records such as COA, COB, EoW, personal details updates to more complex tasks such as transfer quotations, retirement illustrations, payroll, PAYE, retirement set ups, and death cases. I deal with members enquiries via telephone, email and post and liaise with banks and other third parties as appropriate. I assist with project based work such as tracing and existence exercises and other exercises with the training team from time to time.

I have broadened my knowledge on pensions and I'm constantly learning something new. If that for non standardised situations, different tasks or processes.

I enjoy the apprenticeship programme and how it is structures as well as the fact that theres other opportunities which can also get you out of the office such as travelling to London. There is also a lot of support for the programme

In terms of the structure of BW and the apprenticeship programme it is very well thought out. With a clear progression and constant support. This means you are always learning and developing.

There is a lot of support from your colleagues and the business as a whole. You can always reach out to someone if you wish and people are always willing to help you.

I changed training provider half way through the apprenticeship but the Growth Company were not very organised. Giving me a large workload in a very short deadline meaning I had to complete case studies all day. But I was able to call them or send them a message with quick responses if I needed. However, felt like there was a large number of work placed on me in a short period of time.

I feel like i was always supported and when it came to the end of my apprenticeship, I was ready to be questioned on what I know and felt confident in myself.

There are social events that we can partake in which are offered to all colleagues. There are also events such as for the National Apprentice week or to promote BW in places such as schools which I enjoyed.

Yes

Its a good place to start work and there is a lot of support throughout the apprenticeship.

Ask for help if youre struggling because everyone is willing to help