Pension Administrator Review

Providing administrative services to pension companies, updating member records, providing quotes and figures, communicating with members and clients. Calculations of retirement, transfer and death figures

I have built more professional skills and built my confidence in speaking to people I work with and members on the phone. I have also improved my time managing and organising skills

It has been very informative and have enjoyed it as I have received generous support from my colleagues

Fairly structured, began working on simple member tasks and eventually was trained on manual calculations and non-client related tasks. this is split over the 18 month period of the apprenticeship and the training provided has been at the right stages in my career.

A lot of support. My team has been a great help

I have received some support but not loads, the main support i receive is from my team. The support i do receive from the training provider is on a wider scale

It has been helpful in my understanding and knowledge of pensions and the company.

There are numerous social activities which many people in the company are involved in which has improved our team and wider relationships

Yes

Good working environment and support. They focus on developing careers and providing the training and support if needed.

Be confident and its okay to not know much, apprenticeships are about learning