Rating

9.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Assistant Reception Manager - assisting team with day to day reception operations, training, delivery of guest experience, improving departmental KPIs

9/10

2. Have you learnt any new skills or developed existing skills?

Math and English, communication, emotional intelligence, leadership skills and management styles, business improvement recommendations, customer service skills

10/10

3. To what extent do you enjoy your programme?

10/10

4. How well organised/structured is your programme?

10/10

5. How much support do you receive from your employer?

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

10/10

9a. Would you recommend Hilton to a friend?

Yes

9b. Why?

Personal and professional development, opportunities for career growth

10. What tips or advice would you give to others applying to Hilton?

Learn as much as possible and enjoy the journey!