1. Please give an overview of your role and what this involves on a day-to-day basis:
i take on the role of "store assistant" which is different depending on the time of my shift and what tasks are yet to complete. I generally am based on the till which involves serving customers and dealing with specials cases such as returning items or reporting faulty goods. I also deal with putting stock out on the shelves including all departments of the store.
2. Have you learnt any new skills or developed existing skills?
Being put in a sometimes heavily stressful environment has helped improve many of my skills including: patience, ability to multi-task and prioritise tasks and ability to deal with customers that have a low English speaking level. as well as gaining a qualification in retail skills this job has taught me many personal skills that are necessary in moving up to management level.
3. To what extent do you enjoy your programme?
i enjoy the team i work with and although I am technically an apprentice, nobody seemed to treat me any different or as a subordinate which was very nice. although having less money than my other colleagues is irritating i know that this is what the apprenticeship experience is.
4. How valued do you feel by Aldi?
I feel as much a part of the team as everyone else I was working with. The management teams were all very considerate of any study time I needed or if I came for help during a project I was working on. some customers noticed that my badge had "apprentice" on it and commented asking what that entails and often said that i was working at a high level above what my technical status was.
5. How well organised/structured is your programme?
my initial training was very intense and had a lot involved. I enjoyed this as it gave me something to really get my teeth into. I felt as though I had all the support necessary and always had someone who I could ask for help or guidance on. however, i found that the college i was working with (Manchester college) was not organised at all. they lost my details and had no record of me even being a student with them.
6a. How much support do you receive from your training provider?
each visit i felt i received the necessary information and guidance to complete the next part of my coursework or exam. i didn't struggle with any of the exams or parts of the course so i never needed additional support.
6b. How much support do you receive from your employer?
Aldi as a business do take into account the personal factors that may effect how I worked. one example was that I travelled by bus to work and they would consider this especially on a Sunday and evenings when the buses would be difficult to get for me. The management team were always supportive of any issues that arose and tried to accommodate me.
7. How well does your salary/package meet your costs?
As I do not have any people that depend on me and still live with parents I had no trouble with my salary. Of course it played on my mind that I was doing the same job as some of my colleagues and being payed less but this was a sacrifice i took for the benefits it will give me in the long run. I couldn't complain as it is based much higher than the minimum apprentice wage anyway.
8. Are there many opportunities outside of work?
personally i would have liked to have done more than 25 hours a week and i felt that my time off work was wasted. because of the way that Aldi does its rota and gives people hours i wasn't able to get a second job as there was no set hours i knew i would be free.
9a. Would you recommend Aldi to a friend? *
9b. Why? *
On the whole they are a great company to work for. you work hard for what you do and often feel as though it isn't worth the pay, but i got huge job satisfaction from what i did.
10. What tips or advice would you give to others applying to Aldi? *
Be yourself, if your aren't customer or people orientated this is not the place to be. initial training and studying is difficult but that's because aldi pushes people to be the best.
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