Receptionist Review

by Whitbread

Best Apprenticeship Employer

Rating

9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I am a receptionist, which involves checking guests in, dealing with complaints and queries. Amending bookings, allocation rooms.

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learnt parts that can help me progress to deputy manager.

    9/10
  • 3. To what extent do you enjoy your programme?

    • I have enjoy every part of the programme. My coach has been very helpful with everything and very supportive.

    10/10
  • 4. How well organised/structured is your programme?

    • Very well organised, all planned out in the order being trained.

    10/10
  • 5. How much support do you receive from your employer?

    • I have received quite a lot of support from management in getting my off the job hours

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • My training provider Ryan bowes has been absolutely amazing in supporting me and helping me through the programme even when I doubt myself.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It has given me a better understanding of work and better ways of doing things within work.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • We don’t have any extra curricular activities at work

    4/10
  • 9a. Would you recommend Whitbread to a friend?

    • Yes

  • 9b. Why?

    • They are a very good company to work for, providing support and ways to progress and also a Good salary.

  • 10. What tips or advice would you give to others applying to Whitbread?

    • Definitely give it a go, I’m so glad I carried on with it rather than leaving the programme.

Details

Level 2 Apprenticeship

Hospitality Management

Blackpool, Lancashire

June 2023

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