Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend Starling Bank to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to Starling Bank?
my role involves supporting the credit operations for small and medium-sized enterprises. On a day-to-day basis, I assist with loan processing, credit analysis, and documentation review. I work closely with internal teams and external partners to ensure a smooth and efficient credit process for our SME customers. Additionally, I provide guidance and support to customers, addressing their inquiries and resolving any issues that may arise.
Working as a SME Credit Operations Agent at Starling Bank has allowed me to develop and refine my skills in credit operations, loan processing, and customer service. I have gained expertise in evaluating creditworthiness, conducting financial analysis, and ensuring compliance with lending regulations. Starling Bank's focus on innovation and technology-driven solutions provides me with continuous learning opportunities and exposure to industry-leading practices in SME lending.
I thoroughly enjoy my role as a SME Credit Operations Agent at Starling Bank. Supporting small and medium-sized enterprises in their financial needs is both rewarding and fulfilling. The opportunity to work with a diverse range of businesses and help them access the credit they require for growth and development is incredibly satisfying. Starling Bank's commitment to customer-centricity and personalized service creates a positive and collaborative work environment.
We follow established processes and procedures for loan processing, credit analysis, and documentation review. Regular communication and collaboration with internal teams, such as credit risk and relationship management, facilitate efficient credit decision-making and ensure compliance with lending policies. We leverage advanced technologies and platforms to streamline the credit operations and enhance customer experience.
I receive strong support from my employer. The bank recognizes the importance of providing exceptional service to SME customers and provides the necessary resources, training, and tools to excel in the role. Collaboration and communication with cross-functional teams, such as relationship managers and credit analysts, are encouraged, fostering a collaborative and supportive work environment.
Starling Bank places a strong emphasis on professional development and offers various training and development opportunities for credit operations professionals. These may include specialized courses, workshops, and certifications that focus on credit analysis, risk management, and lending regulations. The bank also encourages continuous learning and provides access to resources and knowledge-sharing platforms to stay updated with the latest trends and best practices in SME lending.
The qualification obtained through training and development greatly contributes to my performance as a SME Credit Operations Agent at Starling Bank. It validates my expertise in credit operations, loan processing, and compliance with lending regulations. The qualification enhances my understanding of credit analysis, equips me with advanced skills in evaluating creditworthiness, and helps me make informed credit decisions to support the growth and success of SME customers.
Starling Bank recognizes the importance of employee well-being and offers various extra-curricular activities for staff to engage in. These activities may include team-building events, social gatherings, and professional networking opportunities. Engaging in these activities not only promotes work-life balance but also fosters collaboration, communication, and relationship-building among colleagues.
Yes
Based on my experience, I would highly recommend Starling Bank as an employer to a friend interested in working as a SME Credit Operations Agent. The bank's focus on innovation, the rewarding nature of supporting SME customers, and the supportive work environment make it an excellent place to work. As a SME Credit Operations Agent, you have the opportunity to contribute to the success of small and medium-sized enterprises, collaborate with talented professionals, and play a crucial role in facilitating their access to credit.
my advice would be to highlight your expertise in credit operations, loan processing, and customer service. Showcase your experience in conducting credit analysis, ensuring compliance with lending regulations, and providing exceptional service to customers. Additionally, emphasize your ability to work collaboratively, attention to detail, and strong analytical skills in assessing creditworthiness and managing credit operations effectively.
Details
Degree Apprenticeship
Finance
London
June 2023