1. Please give an overview of your role and what this involves on a day-to-day basis:
My title is Payroll Consultant, this involves helping the client and employees with queries regarding pay. I also input data into the payroll, for example court orders and P45s. Pay day is always the busiest day of the month whereby I help employees with their pay queries or any tax issues, how tax is calculated. It keeps me up to date with the latest legislation and I can pass this on to others.
2. Have you learnt any new skills or developed existing skills?
I have learnt how to use a Bespoke payroll system on a day to day basis, I have further developed my customer service skills and I will gain a Level 2 in payroll when I have finished my course.
3. To what extent do you enjoy your programme?
I really enjoy my programme. It has taken a few months to settle in due to a big change in career as previously moving from retail.
4. How valued do you feel by CGI?
I do feel valued by CGI and by my fellow team members. They have helped with my progress.
5. How well organised/structured is your programme?
Quite structured. So far my assessor will come into the business roughly every 8 weeks. She is always there on the phone or via email if needed.
6a. How much support do you receive from your training provider?
A great deal when I require it.
6b. How much support do you receive from your employer?
Good support, help is always there whenever I request it.
7. How well does your salary/package meet your costs?
My salary is lower than my previous but as an apprentice I did expect this. I am still able to afford living costs.
8. Are there many opportunities outside of work?
I have not yet attended any company events
9a. Would you recommend CGI to a friend? *
9b. Why? *
Lots of benefits such as good pension scheme, shares scheme.
10. What tips or advice would you give to others applying to CGI? *
Be confident and show previous experience and knowledge. Research the company before hand. Show a will to succeed.
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