Rating

9.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • it can be demanding because guests expect a lot more for their money paid. I enjoy meeting lots of different people from all over the world. Guests come to the hotel to sleep, meet family and friends and maybe go to work.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Using a new computer to enter customer details. Conversations to make guests at ease and smooth over problems.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I am learning a new skill. I can use this reception skill in an office or another hotel around the world.

    10/10

  • 4. How well organised/structured is your programme?
  • A bit slow at times but there is a structured programme. Sometimes I need to be pushed and sometimes my manager needs to be pushed.

    10/10

  • 5. How much support do you receive from your employer?
  • I get a lot of feedback from my employer and plenty of support from colleagues of neighbouring branches.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I have a module to follow so i can ask for help and support if i don't understand something.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I feel qualified in this new field and more confident in talking to the general public.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • We have professional networking but I want to go down that root. I am still waiting for the last two Christmas parties.

    8/10

  • 9a. Would you recommend Whitbread to a friend?
  • Yes


  • 9b. Why?
  • A big company with lots of way to improve your life and skills for the future, whether you want full time or part time work.


  • 10. What tips or advice would you give to others applying to Whitbread?
  • Its easy to apply for jobs online. Just follow the helpful tips or pop in branch and talk to the staff.


Details

Level 2 Apprenticeship

Hospitality Management

London

May 2023


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