Medical Secretary Manager - Urgent Care Review

by NHS

Best Apprenticeship Employer

Rating

8.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I manage a team of medical secretaries responsible for supporting the clinicians in our A&E and Urgent Care areas. This involves managing the team and ensuring that there is continuous service support provision.

8/10

2. Have you learnt any new skills or developed existing skills?

Yes I have learnt many new skills concerning operational management.

9/10

3. To what extent do you enjoy your programme?

I enjoyed the programme and found it interesting.

9/10

4. How well organised/structured is your programme?

The programme was really well structured.

10/10

5. How much support do you receive from your employer?

8/10

6. How much support do you receive from your training provider when working towards your qualifications?

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I have more knowledge and access to tools and models to help with my day to day role.

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Yes prior to Covid.

6/10

9a. Would you recommend NHS to a friend?

Yes

9b. Why?

I would recommend KGH to a friend because there are many opportunities to develop via training that can be accessed.

10. What tips or advice would you give to others applying to NHS?

I would just say research the role you are applying for and ask for a walk around prior to interview to make sure the role is what you want.