Administrator Review

I help the Trust staff with trainings queries and room bookings at the Education & Training Centre, solving different questions by email, phone or face to face. I also make sure that the department is ready for its use at all times by ordering office supplies and maintaining the trust standards.

With this NVQ I have learnt a lot about GDPR, project management, stakeholders management, among others. But it also helped me to develop my existing skills as well as improving my English and communication skills. I also feel more confident with some IT systems and Microsoft packages like Excel, Word and PowerPoint.

I think that everyone who wants to work and gain a qualification at the same time should do an apprenticeship. At no time did I feel like I was being given more homework than I was capable of completing, and communication was always open with the tutor, so I felt supported at all times.

Very good in general terms. I had to do one module a month or so and then complete the required tasks before starting the next module. The order of the modules makes sense since you start with the most basic and from there the level goes up, so the challenge wasn't so big.

My manager made sure that I had my time protected every week, so we were always in constant communication. She was also aware of my progress and was open to help me in whatever I needed. In general, the Trust is very committed to employee education, so they are fully prepared.

In my case I was very lucky to find my tutor. She is a person whose passion for her work is noticeable, so each session was enjoyable. She also put a lot of effort into working with me to get the best results possible. She was also available whenever I needed her to answer any questions.

I have managed to improve in many aspects while learning on my job role. Now I am much more aware of how to correctly use the computer systems, how to manage a project and what the regulations are, among others. I am much more confident in how to carry out certain tasks of my role.

In my Trust there are many projects and activities that you can be part of, and at the same time gain work experience and meet new people. There are many work teams every day working on these activities, so you can get in touch with them in order to start collaborating.

Yes

I would recommend it because it is a sector in which you will always be able to grow and develop as a person and as a professional. There will always be a space for you if you work hard and represent the values ​​of the Trust, you also feel that you are contributing something good to society.

That they are clear about why they want to work in the NHS and are willing to show themselves as they are in the selection process. I would also tell them that the work is hard but it is very rewarding to work for a public service from which we all benefit.