Current Product Support Review

by Cummins

Best Apprenticeship Employer

Rating

9.2/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Identifying the root cause of issues within products from the service, determining an effective solution - validating the new design through compliance with relevant testing and compliance. Co-ordinating the implement of the fix into production, monitoring its fix effectiveness and creating preventative measures in order to design/test out the failure.

10/10

2. Have you learnt any new skills or developed existing skills?

7-Step Problem solving process - RCA, FTA IDFMEA, Pugh Matrix tools all leveraged. General project management, communication and presentation skills. Different leadership styles and conflict management techniques.

10/10

3. To what extent do you enjoy your programme?

Quite well, it was alot of work and sometimes difficult to learn without the opportunites to apply leadership techniques.

8/10

4. How well organised/structured is your programme?

Quite well, assessment heavy - little opportunity to workshop/try out skills without much leadership opportunity.

8/10

5. How much support do you receive from your employer?

Alot - adequate time and support, encouragement of the scheme and skills developed and also recognition for completion.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

Alot of support from the tutor, good enthusiasm and engagement. Broke it down piece by piece to make it more manageable.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It has provided me awareness to good theories and techniques.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Some networking events are available - social events less so.

8/10

9a. Would you recommend Cummins to a friend?

Yes

9b. Why?

Good values and new alignment of business goals to renewable energies/green engine running.

10. What tips or advice would you give to others applying to Cummins?

Ask questions about the job profile to get a good understanding of what the role actually is.