Customer Support Review

by Sage

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My day to day role involves me supporting the customers that phone through with their query's and provide services and improvements for their business

10/10

2. Have you learnt any new skills or developed existing skills?

I have learned a wide range of skills on the course of my course and my job role

10/10

3. To what extent do you enjoy your programme?

i enjoyed the programme alot

10/10

4. How well organised/structured is your programme?

It was very well structured

10/10

5. How much support do you receive from your employer?

I received alot of support from my employer

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I had training but had to request a bit more training due to COVID

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It helps me perform better especially having the certification along side showcasing i can do the job at hand

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

There is yes as sage has sage foundation which is a charity side of the business that helps support local charities via fundraisers you can do

10/10

9a. Would you recommend Sage to a friend?

Yes

9b. Why?

Friendly teams and managers and plenty of support when asked for

10. What tips or advice would you give to others applying to Sage?

Do your best and do the right thing