Technical Support Review

In my roll I speak to customer over telephone or webchats to support them with using Sage Business Cloud Products

I have gained a customer practitioner qualification and developed my interpersonal skills

I really enjoy my program because the company culture is so positive and everyone works as a team

My program is very organized, we always monitor our targets and make sure to communicate clearly.

I gain a lot of support from managers, team members, other teams when I need it,

I get a lot of support from my training provider with guidance on what I should be doing.

My qualification help me recognize different customer types and how to support them different to adapt so I can use this when speaking to customer

I can get involved with Sage foundation to help charities

Yes

I would recommend sage to a friend because we have a great working environment and it's just an overall great company to work for

Be yourself