Rating

5.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Serving customers using a bar service style, pouring drinks and taking food orders, general bar upkeep, restocking

    7/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes ive learnt how the pub runs behind the scenes and other technical skills needed for bar work eg changing kegs, cleaning beer lines, refilling fruit machines etc.

    7/10

  • 3. To what extent do you enjoy your programme?
  • I do as its not too high maintenance and its easy to keep up with.

    7/10

  • 4. How well organised/structured is your programme?
  • It's okay as most of it is online it isn't organised very well and I don't get a lot of support but my tutor is happy that I'm doing well with the course so it may just be me.

    5/10

  • 5. How much support do you receive from your employer?
  • Not a lot, they expect me to do it in my own time. My assistant manager has offered to help me and she has but my manager doesn't seem interested

    5/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • As previously stated, he has said that I'm doing well so I'm not worried about my qualifications but my only contact with him is on a once a month virtual call that lasts no longer than an hour so basically I get no support at all, he records me doing a professional discussion, shows me what web links to read for next month and then were done

    4/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • The learning I have done is somewhat helpful in a broad sense but it is hardly linked to my specialism which is frustrating. I understand I have to learn about the whole industry, but I work in a pub and most of what i have learnt about is silver service and formal dining which is useless knowledge to me because i will never have to apply it in my work. Meanwhile there are no modules at all on working behind a bar! Wrong apprenticeship for me, I think, but if it means i can progress onto a more niche bar qualification then ill be satisfied

    4/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • no

    2/10

  • 9a. Would you recommend Greene King to a friend?
  • Yes


  • 9b. Why?
  • They give us lots of incentives and bonuses around christmas.


  • 10. What tips or advice would you give to others applying to Greene King?
  • Greene king is a good employer as a whole but it really depends more on the pub you're applying at and the team there.


Details

Level 2 Apprenticeship

Hospitality Management

Sandhurst, Berkshire

March 2022


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