Front of house team leader Review

by Greene King

Best Apprenticeship Employer

Rating

9.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Front of house team leader Supporting staff, ensuring good customers service, resolving issues, leading the team

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Learnt a lot more about selling and marketing Developed a lot of my existing skills on customer service

    10/10
  • 3. To what extent do you enjoy your programme?

    • Very much enjoyed

    10/10
  • 4. How well organised/structured is your programme?

    • Very well organised, the tutor was also very flexible

    10/10
  • 5. How much support do you receive from your employer?

    • I can ask whenever I need help or advice

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • A lot of support.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It really sets in the skills to perform in my role

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Sometimes. Not very often.

    7/10
  • 9a. Would you recommend Greene King to a friend?

    • Yes

  • 9b. Why?

    • Good support, excellent training, good benefits.

  • 10. What tips or advice would you give to others applying to Greene King?

    • .

Details

Level 3 Apprenticeship

Hospitality Management

Hoveton

March 2022

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