Team Leader Review

by Greene King

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I work front of house. Before opening I help make sure the bar is stocked up, tables are clean & menus are on them. I make sure our customers are happy & enjoying their visit with us. I pour drinks, make teas & coffees, deliver food orders & clear tables once finished. We also make sure that our four legged friends are happy too with treats & water bowls for them.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Being new to hospitality, having worked mainly in customer services in an office, I have learnt how to pour pints & not end up with a glass of foam. I’ve learnt how to open & close the pub on our computer systems & how to use the tills to order food & drinks.

    10/10
  • 3. To what extent do you enjoy your programme?

    • I am enjoying my course. Having been out of education for a very long time, I find some things a bit challenging. My coach/trainer is super helpful & extremely understanding, which makes this even more enjoyable. As my daughter is also doing the same training as me it helps to get her assistance when I think I’m doing something wrong.

    10/10
  • 4. How well organised/structured is your programme?

    • It is really well planned.

    10/10
  • 5. How much support do you receive from your employer?

    • My employer is very supportive.

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • My training provider is excellent. I can contact him with any query regarding the apprenticeship at anytime & he will help me.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I feel it will give me a better understanding of my role within the company & help me work more productively.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • I am quite busy out of work & haven’t explored any of these options.

    10/10
  • 9a. Would you recommend Greene King to a friend?

    • Yes

  • 9b. Why?

    • They are a great company to work for. In my experience they are friendly, helpful & understanding.

  • 10. What tips or advice would you give to others applying to Greene King?

    • Be yourself

Details

Level 3 Apprenticeship

Hospitality Management

Marlborough

February 2022

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