Medical Secretary Review

by NHS

Best Apprenticeship Employer

Rating

4.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Interacting with both staff members and patients, verbally and non verbally Type letters File letters in notes GP Care referrals Sorting post

9/10

2. Have you learnt any new skills or developed existing skills?

Telephone manner Confidence growth Learning new systems developed knowledge

9/10

3. To what extent do you enjoy your programme?

I enjoy my role in the hospital but have not enjoyed my experience with my college programme. It was not well suited with my role and hasn't helped with within my role either.

3/10

4. How well organised/structured is your programme?

I don't feel the programme is very well structured because of the amounts of times things have been changed. I think this is linked to it not suiting well with my role so changes had to be made multiple times.

3/10

5. How much support do you receive from your employer?

My department are all very supportive with my work and my manger gives me the time I need to complete my college work. My Apprenticeship employers are also supportive and are there if I need them for any queries etc.

8/10

6. How much support do you receive from your training provider when working towards your qualifications?

I feel as though I could have received more support when working towards my work.

5/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

My qualification does not help me at all to perform better or even perform in my role. I have learnt everything on the job.

1/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

n/a for my role

1/10

9a. Would you recommend NHS to a friend?

9b. Why?

As per my answers above from my experience.

10. What tips or advice would you give to others applying to NHS?

N/A