Customer care assistant Review

by McDonald's

Best Apprenticeship Employer

Rating

7.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

The Customer Care Assistant is the person who offers a warm welcome to the restaurant and anticipates what they need. That means everything from clearing trays and explaining the menu. Working mostly in the dining area, you’ll monitor quality and cleanliness and ensure everything runs smoothly.

9/10

2. Have you learnt any new skills or developed existing skills?

Yes I learnt new skilss and I improve most of my skills.

9/10

3. To what extent do you enjoy your programme?

Overall I enjoyed it

9/10

4. How well organised/structured is your programme?

Very well organized. There were minor setbacks but they were overcome

8/10

5. How much support do you receive from your employer?

My employe gave me all the support I needed

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

My trainer was very supportive and helpful. I don't have any complaint

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

In a way yes. Helped me to be more conscious in certain aspects of my day

7/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Not apply at the moment.

1/10

9a. Would you recommend McDonald's to a friend?

Yes

9b. Why?

I don't have any complaint. It was within expectations

10. What tips or advice would you give to others applying to McDonald's?

For to be themselves and don't be afraid of what might happen