Team Leader Review

by Greene King

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I’m a team leader, I over see my shifts looking after my team. Serving customers, assessing situations and actin accordingly. Also office work, cash handling, telephone calls to maintenance and customers.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I’ve developed new skills such as being a more efficient team leader. Being able to listen to my team members and problem solving skills

    10/10
  • 3. To what extent do you enjoy your programme?

    • It seems strange but I enjoyed working through workbooks

    10/10
  • 4. How well organised/structured is your programme?

    • I struggled to begin with as I had an assessor who left, giving me some one else who only dealt with me over the phone, then the previous one came back then left again and I ended up with my new assessor who I found amazing.

    10/10
  • 5. How much support do you receive from your employer?

    • I received support from my employer as and when it was required

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • When I got my final training provider, , nothing was too much of an issues. I could email or text with any issue and he endeavoured to get back to me for assistance as soon as he could.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I believe it helps me a great deal, I am in fact thinking of staring the next level to gain more experience

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • We don’t have anything fancy, with the industry I am in, hospitality, it’s impossible for us all to meet up together

    10/10
  • 9a. Would you recommend Greene King to a friend?

    • Yes

  • 9b. Why?

    • I believe they strive to make you succeed in your role and encourage you to always get better

  • 10. What tips or advice would you give to others applying to Greene King?

    • Just be yourself! Working with customers daily takes a lot of courage, strength and self belief.

Details

Level 2 Apprenticeship

Hospitality Management

Grimsby

February 2021

View More Reviews
Recruiting? See how we can help you