Head Housekeeper Review

by Whitbread

Best Apprenticeship Employer

Rating

6.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • day to day organising of housekeepers and duties. Maintaining high standards of cleanliness throughout hotel. Organisation of staff rotas, ordering of correct linen, consumables etc. Keeping brand standards high and keeping costs in line with policies. Full training of all housekeepers. Keeping up with relevant policies. Also cover all reception duties.

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Developed skills in all reception duties. Upgraded my knowledge of policies and legislation with regards to housekeeping and reception duties. Experience with technical side of job roles.

    7/10
  • 3. To what extent do you enjoy your programme?

    • Its hard to find the time. Having a busy work/life balance but its helped me to gain more knowledge.

    6/10
  • 4. How well organised/structured is your programme?

    • It flows well and my leader really helps when I am struggling.

    6/10
  • 5. How much support do you receive from your employer?

    • Lots of support and time when needed or wanted.

    8/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Lots of support. [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] is always available when I need to ask any questions and helps make sense of anything im not sure of.

    8/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It helps me to look beyond my immediate job role and those I work closely with. Looking deeper into policies and why they affect my role.

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • No

    3/10
  • 9a. Would you recommend Whitbread to a friend?

    • Yes

  • 9b. Why?

    • I think they are a great company to work for. I feel they actually care about their employees and I want to succeed with them.

  • 10. What tips or advice would you give to others applying to Whitbread?

    • Keep trying to further yourself. The help is there and the company want you to improve.

Details

Level 3 Apprenticeship

Hospitality Management

Warrington, Cheshire

February 2020

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