Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • On a day to day basis my role involves around me to provide outstanding customer service, delivering a range of often complex travel arrangements, accommodation bookings and ancillary services. Skills, behaviors, and product and geography knowledge is something I learn throughout my days and use on a daily basis too.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • communication skills customer service skills computing skills mathematics geography

    10/10

  • 3. To what extent do you enjoy your programme?
  • 10/10

  • 4. How well organised/structured is your programme?
  • 10/10

  • 5. How much support do you receive from your employer?
  • 10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • 10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • 10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • 10/10

  • 9a. Would you recommend TUI UK & Ireland to a friend?
  • Yes


  • 9b. Why?
  • because they are really supportive and motivational towards helping me to achieve my goals.


  • 10. What tips or advice would you give to others applying to TUI UK & Ireland?
  • previous knowledge isnt taken into consideration, tui provide all destination and product knowledge


Details

Level 3 Apprenticeship

Customer Service

Sunderland

February 2020


View More Reviews

View More Jobs
Recruiting? See how we can help you