Reservation Review
by Holiday Inn
Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend Holiday Inn to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to Holiday Inn?
My primary task of a reservation agent is to book reservations for hotel and manage them, some of my day to day jobs are making bookings for general public, corporate bookers and travel agent’s. A service in the hospitality industry is the level of assistance provided by a hotel, bar and restaurant staff to facilitate the purchase by the client.
I have started to help with the group bookings
I enjoyed learning about the leisure and hospitality
It was very good the trainer come every month, also I can call her if I need anythink
everyone helped me if I had any question
Ana was very support, I could call or email her at any time
I have a better understanding of the leisure and hospitality
Yes
It a very good company to work for every help everyone and we are one big work family
Just be yourself
Details
Level 2 Apprenticeship
Hospitality Management
Maidenhead
December 2019
