Apprentice travel advisor Review

by TUI UK & Ireland

Best Apprenticeship Employer

Rating

9.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Taking payments, greeting customers, shadowing colleagues, working in the bureau, taking telephone calls, taking messages

10/10

2. Have you learnt any new skills or developed existing skills?

Developed on calling suppliers, becoming more confident on informing customers of changes to their holiday

10/10

3. To what extent do you enjoy your programme?

This programme is very enjoyable as this was somthing new for me, I enjoy learning new things.

10/10

4. How well organised/structured is your programme?

This programme is very well organised

10/10

5. How much support do you receive from your employer?

I have recieved quite good support from my employer, always get help when I need help.

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

She is always there to help me when I need it.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It has helped me a lot as my pivot work goes into more detail about geography and in depth of understanding payments, customer service and the work place.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

8/10

9a. Would you recommend TUI UK & Ireland to a friend?

Yes

9b. Why?

Their apprenticeship scheme is great no matter your age, the service you receive when your a customer is fantastic too

10. What tips or advice would you give to others applying to TUI UK & Ireland?

You need to be able to speak to customers and be confident also have attention to detail when working with customers details.