Rating

8.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My role as a team member is to wait on tables, serve alcoholic and non alcoholic beverages, fold napkins, polish all the cutlery, reset the tables and to serve food. Also general tidying of the area and keeping it clean and clear of clutter, make sure glasses are washed and put away and we’re all set up for service

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes I have developed a wider knowledge of managing foh and boh skills. The main skills I’ve started implementing into our routine at work to try and make things easier in the work place for everyone working on and of shift and to make it go as smooth and run easy.

    9/10

  • 3. To what extent do you enjoy your programme?
  • At first I didn’t enjoy it as it seemed way over my level but as soon as it got properly explained to me was easier than I originally thought, my trainer was the one who kept pushing me as he saw potential and wouldn’t let me quit at it and made it a lot more fun.

    7/10

  • 4. How well organised/structured is your programme?
  • It was very organised, the structures was split down into different sections so it made it easier to navigate around, the bullet points was whatbstuck out as they was the main things to do. With it been set into different weeks you no what you have to be doing and working towards for the coming weeks

    7/10

  • 5. How much support do you receive from your employer?
  • My gm supported me throughout the whole course and gave as much advice as he could, after struggling for a while trying to do the course I gave in and asked my gm to just go through things as simply as he could to make things lighter work for us both

    9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • At first I didn’t have much communication, but after changing my trainer I got more than enough support to get me through my last hurdle, my trainer has pushed and pushed me and stuck by me and made me see the rewards for any future for myself in any other role, or job.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Since doing the course it has helped me see a lot differently the acts of doing things in a different way, I can now put into practice everything I’ve learnt since doing the programme and hope to see results from them, I’ve used a lot of it by helping my fellow team members get to grips with running a shift differently.

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • We don’t have anything in place at the minute, but I do think for future we will be putting in place a monthly get together or just a team meeting to go through the needs of upcoming events, or just for a rewards evening to do for employee of the month

    7/10

  • 9a. Would you recommend Greene King to a friend?
  • Yes


  • 9b. Why?
  • Greeneking is one of the biggest known brands to work for and offer a good range of benefits for its employees. Working for greeneking is also very rewarding, as you get to go on programmes and it sees and rewards employees who go above and beyond for there job overall


  • 10. What tips or advice would you give to others applying to Greene King?
  • U get out of it what u put in so is u want to go further push it and you could become the next go of your own place. Or if you just want to be a team leader or member there’s always plenty of different roles to suit everyone’s needs.


Details

Level 3 Apprenticeship

Hospitality Management

Brighouse

April 2019


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