AdministrationAssistant at E.ON

Start Date:
Fenton, Staffordshire
Programme Type:
Apprenticeship - Advanced Level (Level 3)
£17,200 annually
Review Date:
April 2019

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Review Score

7.1 /10

1. Please give an overview of your role and what this involves on a day-to-day basis:


I process the engineers timesheets and holidays. I also put through the live jointing requests that allow the engineers to work on the various networks. I also put through NSWRA which allows us to dig. I can produce the job packs which get given to the engineers to work from.

2. Have you learnt any new skills or developed existing skills?


I have learnt some more on some topics such as what resources are but some of the things are things that have made me think more about my company such as how the resources I use affect other departments. Some things are completely new to me such as counselling which has been good to learn.

3. To what extent do you enjoy your programme?


I am enjoying learning the new skills and trying to work out how to use them in my daily working life. It is also good to refresh your knowledge on things that you already knew. It has also made me look at my company in a wider viewpoint instead of just my small department.

4. How well organised/structured is your programme?


I think that the course is well organised and structured as there seems to be a flow between each months work. Some months can overlap so that what you have learnt in one month is also in the following month. Also the modules that we have to complete are in line with what we are learning.

5. How much support do you receive from your employer?


I am able to ask any of the managers for help if I want it and I am allowed to do some research about the company if I need it. Due to our workloads though we are not able to do much of the course during the working day. They allow time for us to see our Development Coach once a month.

6. How much support do you receive from your training provider when working towards your qualifications?


We have a monthly visit from our Development Coach where we can go over anything that we are struggling with. We are also able to email them with any queries if we don't want to wait until our monthly visit. They get us thinking about other things which are relevant but not actually part of the course.

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?


Some of the things that I have learnt so far I have tried to implement into my working day such as prioritising my workload better. It has made me actually look into the company as a whole instead of just my small section and this means that I understand the company better and I try and relate that to what our section is doing.

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)


There isn't anything like that at our company that I am aware of as we are a smaller company within a larger one. We do organise a larger Christmas meal out somewhere or a couple of them where some people from other depots are able to come and attend.

9a. Would you recommend E.ON to a friend?


9b. Why?

I think that it is a fair employer and will try to be flexible if you need it. The work at times can be challenging and can be varied which I like. There doesn't seem to be any form of discrimination or any form of harassment which I know of.

10. What tips or advice would you give to others applying to E.ON?

I would suggest that they look into everything that E.ON does when they come for an interview as I never knew that they looked after the street lighting for Staffordshire even though that was the section I was hoping to join. I would also forget about the fact that they are a big 6 energy company and are lots of smaller type of companies.

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