Apprentice Review

by Superdrug

Rating

8/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role as an apprentiship is similar to a sales advisor. This includes delivering excellent customer service, doing different tasks on shop floor such as promotion and making sure customers are put first. I work on the tills and on the shop floor.

9/10

2. Have you learnt any new skills or developed existing skills?

Developed communication skills as working with a team, working on the tills, improved on my customer service skills and learnt new skills involved

8/10

3. To what extent do you enjoy your programme?

I really like Superdrug as it has given me excellent customer service skills in retail and the team are amazing

9/10

4. How well organised/structured is your programme?

My programme is very well organised as I have my mentor which comes in every month to set me new tasks on my book and tells me what I need to be doing and everyone supports

9/10

5. How much support do you receive from your employer?

I receive a lot of support from my employers as they help me if I have any problems or any questions I need to ask and they make sure I participate with nearly every task to improve.

8/10

6. How much support do you receive from your training provider when working towards your qualifications?

I receive a lot of support from my training provider as mo comes in everymonth to help me with my apprentiship and offer any support along with setting me tasks and looking at previous work.

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It makes me want to try my best and stick through it knowing there is an qualification that will help me afterwards in retail. It makes me perform better as other things do aswell such as making sure I deliverer the best customer service and develop new skills.

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

No not as I no of

3/10

9a. Would you recommend Superdrug to a friend?

Yes

9b. Why?

Yes I would because it’s an excellent company to work with especially through Superdrug.

10. What tips or advice would you give to others applying to Superdrug?

Superdrug is not only just makeup, it is a retail side for health and beauty so you develop skills in both sides and you gain a customer service qualification so you learn a lot about customer service