Rating

9.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Day to day I’m on the till selling products, completing cosmetics pledges on my aisle, ordering stock. Also giving amazing customer service to every single customer.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I’m a lot more confident but the main things I’ve learnt are empathy, active listening, patience, adaptability, communication skills.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I love it, I started the programme with the worst anxiety & never believed in myself. Now i absolutely love it it’s been the best thing I’ve done, it’s helped me incredible amounts with my mental health as well.

    10/10

  • 4. How well organised/structured is your programme?
  • It’s very organised, I wish it was a little bit more simple to get around but you get used to it after a while.

    8/10

  • 5. How much support do you receive from your employer?
  • So much! My employer is incredible when I need help they’re always there to help me

    8/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • A lot, my training provider care so so much about how I’m doing with my work I couldn’t thank her enough.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It’s helped me so much, I understand alot more on the shop floor especially procedures we have to follow.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Yes, Marie Curier charity

    10/10

  • 9a. Would you recommend Superdrug to a friend?
  • Yes


  • 9b. Why?
  • It’s the best thing I’ve done, it’s helped me incredible amounts honestly can’t Thankyou everybody I work with more. Amazing company.


  • 10. What tips or advice would you give to others applying to Superdrug?
  • Be yourself, stop stressing everything works out & don’t worry about not knowing your colleagues everybody I’ve met from different superdrug stores have been so lovely. Stay happy!


Details

Level 2 Apprenticeship

Customer Service

Nottingham

January 2023


View More Reviews
Recruiting? See how we can help you