• 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • During the weekends I would work at Oxfam and since it's a charity I would usually be tasked that week to try and advertise to people informally on the shop and how great the store is. During the weekends that I would work I learned how to use the register and how to speak to people since some old people come in just to chat.


  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt how to be more of a people person which is kind of vital especially in a store because it could sometimes be the difference between the custoers deciding to buy the item or not and especially in a charity every little helps and even small purchases can make a huge difference in the long run.


  • 3. To what extent do you enjoy your programme?
  • I definitely did enjoy it to some extent. At times it can be a tad bit tedius because some of the employees are volunteers there so they may be old and retired so it was a little bit difficult to speak to them because when they ask me questions like how school is they don't really understand what I'm saying.


  • 4. How valued do you feel by Oxfam?
  • I didn't really feel very valued at all by Oxfam as a company since the company didn't really get involved with me personally but the other volunteers did help me to feel supported and most of them were very sweet at pretty much all times which was nice because they're a nice speacial community.


  • 5. How well organised/structured is your programme?
  • It wasn't too structured but it also gave me the freedom to choose whether I wanted to be out back and help with the donations that were brought in or to be out front speaking with any customers or any of the other volunteers or help with the shelving or just be behidn the register.


  • 6a. How much support do you receive from your training provider?
  • I didn;t really get trained that much since it's kind of a simple operation but they were incredibly supportive at the beginning since I wasn't really comfortable with the concept of being and working in a charity shop but they really helped me to be more comfy and relaxed in the community.


  • 6b. How much support do you receive from your employer?
  • My employer wasn't really around as much as I thought she'd be. Since she was the manager of this particular store she was there to welcome me in but didn't train me and was hardly to be seen which was quite weird but I guess she may have been doing some office work but nevertheless I still got the required amount of support from the other employees and volunteers.


  • 7. How well does your salary/package meet your costs?
  • The salary was okay for me since I'm still in college so I wanted to just earn a little that was enough for me to buy some things on the side or at least save up some money of my own which made the pay apckage plenty and since I was working at a charity I didn't except it to be too much anyways.


  • 8. Are there many opportunities outside of work?
  • Not really since it's a kind of just do the work and leave kind of place and I don't really expect there to be many opportunities coming out of Oxfam especially since our store isn't very popular where we are so I wasn't suprised and nor did I come looking for any additional opportunities.


  • 9. Would you recommend Oxfam to a friend?
  • Yes

  • 9b. Why?
  • The company is quite friendly and if you want somewhere to work where they'll treat you nicely and you can brush uo or develop some skills on the side then Oxfam is the best company to work for.

  • 10. What tips or advice would you give to others applying to Oxfam?
  • Just make sure you're friendly and are smiling.


Work Experience

FMCG & Retail

October 2018

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