Realtionship assistant Review

I work in sales financing as a relationship assistant. My day to day role involves dealing with the relationship manager and customer query’s. I’m also dealing with customers who are calling up with question about their facility or want advice on what to do.

I’ve learn many new skills such as my customer service skills and how do deal with customers when they are not happy with the service or product Barclays has provided to them.Ive also devloped my Excel skills while working here.

I do enjoy the program and how it works as a whole i feel its benefitted me massively as im a new school leaver and has helped me to personally develop.

I feel very valued at Barclays and my collages and team leader make me feel that i have an impact on the working environment around me.

I feel the programme is structured very well, we have a plan that shows us what to work though each week as well as having our coach help us if we need it.

We receive a lot of support from our training provider he’s all ways on hand if we need help and comes into our office regularly to track how we are doing.

I receive a lot of support from my employer, they help structure our job around the work so we link examples. We also get a lot of help with doing the work we get an hour each week to complete the work.

My salary meets my costs very well, i don’t have any outgoings each month as I’m not a homeowner and i do not own a car so i do not have any costs.

We have a lot of opportunities with our internal job board this shows what jobs are currently available within Barclays. We also get a lot of training which us to build up qualifications which we can further use to help progress into another job.

Yes

There is a lot of support around your growth and development. There’s also a lot of opportunity to be able to progress within Barclays and make contacts.

Go into the role with an open mind as what you expect the role to be may be diffrent to what you get up to day to day.