Essential Banker Review

by Barclays

Best Apprenticeship Employer

Rating

8.7/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role is to be the first point of contact between Barclays and customers. I greet them and guide them to my colleagues that are most appropriate to deal with their queries. I also teach people how to use the self service machines.

10/10

2. Have you learnt any new skills or developed existing skills?

I've been developing my communication skills by speaking with people from diverse backgrounds and even conversing in their language. Also my team skills by asking for help from colleagues that are experienced.

10/10

3. To what extent do you enjoy your programme?

I've been recommending the programme to many people because I believe it's a great opportunity to achieve a successful career. I've had the privilege to also speak in an assembly at my old school about the programme.

10/10

4. How valued do you feel by Barclays?

I feel respected and valued.

10/10

5. How well organised/structured is your programme?

It needs work in terms of training times and a proper start regime.

7/10

6a. How much support do you receive from your training provider?

A good amount.

7/10

6b. How much support do you receive from your employer?

A great amount